Months later, the good news is that at least some of those concerns appear groundless. How sales have changed for publishers after the Comixology overhall by Amazon Publishers wondered if the loss of international subscriptions and an easy-to-browse, familiar web interface would cost them customers, while fans seemed frustrated by the changes and functionality of the new app… but were they frustrated enough to quit using the platform entirely? Some of these issues proved to be simply teething troubles tied to the scale of migrating information from ComiXology to Amazon – missing purchases, for the vast majority of users, eventually reappeared, thankfully – but, instead of excitement surrounding the future of the combined ComiXology/Amazon digital comics reality, the feeling that followed the February switch appeared to be closer to an anxious uncertainty.
were no longer able to subscribe to automatically purchase every issue in any given series. Complaints were varied, but centered around one simple idea: both the new ComiXology app and the storefront for digital comics were less useful than the previous incarnations had been searching became more difficult, purchases had seemingly disappeared from fans’ accounts, and users outside the U.S.
It’s fair to say that ComiXology customers were not impressed with the new status quo, with complaints flooding social media to the point where that became a story in itself.
What does that landscape look like now that the dust has settled, five months on?Īmazon originally announced its plans to integrate ComiXology into the wider Amazon eco-system in September of last year, only to delay the move a couple of months later in response to what was described at the time as “feedback we received from our community.” The change eventually took effect in February, with the ComiXology app significantly overhauled on multiple operating systems even as the ComiXology website – the main location for buying titles on the platform for iOS users, who had been barred from in-app purchases since early 2014 – was shuttered, redirecting customers to a new landing page for digital comics on. When Amazon merged its digital comics platform ComiXology into the primary web presence earlier this year, what was intended as the solution to one problem – how to bring ComiXology in line with the larger Amazon apparatus – ended up creating another, by destabilizing the digital comics landscape as it previously existed.
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